Privacy Policy
OPTOStokes Filters (“OPTOStokes”, “we”, “our”, or “us”) operates the website www.optofilters.com. This Privacy Policy explains how we collect, use, and protect information when visitors use our website, submit inquiries, or interact with our online content.
1. Information We Collect
We may collect the following types of information:
- Information you submit through contact forms, inquiry forms, or email, such as name, company, email address, phone number, product requirements, drawings, and message content.
- Technical information such as IP address, browser type, device type, referring page, pages visited, and approximate location derived from network information.
- Cookie and analytics information used to understand website performance, content engagement, and advertising measurement where applicable.
2. How We Use Information
We use collected information to:
- Respond to product inquiries, quotation requests, technical questions, and customer support requests.
- Provide information about optical filters, custom optical coatings, product availability, and technical capabilities.
- Improve website content, navigation, product pages, and user experience.
- Measure advertising performance and conversion activity where advertising tools are used and consent is provided where required.
- Protect our website, forms, and systems from abuse, spam, fraud, and unauthorized access.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies for necessary website functions, analytics, and advertising measurement. Necessary cookies support basic website operation and security. Analytics cookies help us understand website usage. Advertising cookies may support conversion measurement and ad personalization where applicable.
You can manage your cookie preferences through the cookie banner or cookie settings link on our website. You may also control cookies through your browser settings.
4. Analytics and Advertising Tools
We may use tools such as Google Analytics, Google Ads, or Google Tag Manager to measure website performance, understand traffic sources, and evaluate advertising effectiveness. Where required, these tools are configured to respect user consent choices through Google Consent Mode.
5. Legal Basis and User Choice
Depending on your location, our use of cookies, analytics, and advertising technologies may rely on your consent. You may accept, reject, or manage non-essential cookies through our cookie preference tools.
6. Information Sharing
We do not sell personal information. We may share limited information with service providers that help us operate the website, process inquiries, deliver email, analyze traffic, or measure advertising performance. These providers are expected to process information only for authorized business purposes.
7. Data Retention
We retain inquiry and communication records for as long as necessary to respond to customer requests, manage business relationships, comply with legal obligations, and maintain operational records. Website analytics data may be retained according to the settings of the analytics provider.
8. International Visitors
Our website may be accessed globally. If you contact us from outside our operating location, your information may be processed in countries where our service providers or business systems operate. We take reasonable steps to protect information in accordance with this Privacy Policy.
9. Security
We use reasonable technical and organizational measures to protect information submitted through our website. However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Your Rights
Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, or objection regarding your personal information. You may contact us to make a request.
11. Contact Us
For privacy-related questions, please contact us at: [email protected]
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
← Back to OPTOStokes